Our commitment to responsible gaming
atv10 believes entertainment should always be safe and controlled — our protection tools and guidelines keep your gaming healthy.
Our commitment to safe entertainment
At atv10, we firmly believe that online gaming can be an enjoyable form of entertainment — but only when it is played responsibly. Responsible gaming means you make informed decisions, stay within your budget, and always see gaming as entertainment rather than a way to earn money.
Our platform is for users aged 21 and above only. If you feel that your gambling habits are having a negative impact on your daily life, family, or finances, please contact us — we are ready to help you.
Our system includes a range of practical protection tools such as deposit limits, self-exclusion, time-out, and reality check features. These tools give you full control over your gaming habits.
Key Information
Six core principles of responsible gaming
See it as entertainment
Responsible gaming means viewing play as a form of entertainment, not a source of income. Set a specific budget before each session and never exceed that limit.
Set deposit limits
You can set your own daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, but increasing a limit requires a waiting period to protect you from impulsive decisions.
Time-out feature
If you feel you need a break, use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. You will not be able to log in during this period.
Self-exclusion
If you feel your gambling problem is serious, you can use the self-exclusion option. This is a long-term solution — starting from a minimum of 6 months, with the option to permanently close your account.
Reality check
Periodic notifications let you know how long you have been playing. These reminders keep you aware and give you a chance to pause and reconsider.
Minor protection
atv10 strictly enforces the 21+ age limit. Through account verification we ensure that no minors can access this platform. Keep your login credentials secure and away from underage members of your household.
Warning signs of a problem
Gambling habits can sometimes spiral out of control. If you notice the following signs in yourself, seek help immediately.
Placing larger bets in the hope of recovering lost money — this cycle is a clear sign of a problem.
Taking out loans to play, dipping into savings, or hiding money from family.
Prioritising gaming over family, friends, or work and neglecting daily responsibilities.
Feeling restless, irritable, or anxious when you are unable to play.
Making multiple attempts to stop playing but failing to do so.
Check yourself
Answer the following questions honestly. If you answer "yes" to more than one, please contact support.
- Do I decide in advance how much and how long I will play?
- Do I only play with money I can afford to lose without it affecting my household?
- Can I talk openly with my family about my gaming habits?
- When a session ends, can I easily shift my attention to other activities?
- Can I stay equally calm whether I win or lose?
- Is gaming having no negative effect on my sleep, eating, or work?
Our protection tools
atv10 gives you full control over your gaming. The tools below can be activated at any time from your account settings.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. The minimum deposit is ৳200. Once a limit is reduced it takes effect immediately.
Loss Limits
Set a maximum amount you can lose within a given period. When this limit is reached, your session will end automatically.
Session limit
Set a maximum duration for a gaming session. When the time is up you will be logged out and a break will be required before you can log in again.
Self-exclusion
Suspend your account temporarily or long-term at any time. No promotional emails or messages will be sent while self-exclusion is active.
21+ age limit and identity verification
atv10 is a legitimate entertainment platform for individuals aged 21 and above only. We carry out an identity verification process at the account registration stage to ensure that no minors can ever use this platform.
If you have children or teenagers in your household, use a PIN or password lock on your device. Never share your account details with anyone.
- Age and identity verification is mandatory when opening an account.
- We reserve the right to request additional verification in cases of suspicious activity.
- Any account identified as belonging to a minor will be closed immediately.
- Providing a false age during registration is a punishable offence.
Need help? We are always here
If you feel your gambling habits are getting out of control, do not delay — contact us now. Our responsible gaming support team is ready to provide the right assistance and guidance.
Contact support to activate self-exclusion, set deposit limits, or temporarily suspend your account — with complete confidentiality.
Build healthy gaming habits
Do
- Set a specific budget before playing and stick to it.
- Take regular breaks — at least 15 minutes every hour is ideal.
- Keep a record of your play — note both wins and losses.
- Spend time with family and friends — enjoy life beyond gaming.
- If you have a problem, seek support help right away.
Don't
- Never gamble to deal with financial difficulties.
- Never bet with borrowed or loaned money.
- Do not make decisions to play while under the influence of alcohol or when under mental stress.
- Do not play with the mindset that you "must win back" money you have lost.
- Do not allow others to use your account.
Play safe, enjoy the fun
Enjoy the best games on atv10 while following responsible gaming guidelines. Check the FAQ or contact support for any questions.